What does it cover?
Policy scope
What this privacy policy covers
This Red Lion Casino privacy policy explains how information may be handled when you visit the site, use casino services, contact Support or use Contact Us. It also outlines your rights under UK GDPR and the Data Protection Act 2018.
Reviewed: 2026.
Data handling
Information Red Lion Casino may handle
| Interaction | Possible information | How it may be used |
|---|---|---|
| Visiting the site | The page requested, browser details and technical connection data may be received. | Used to deliver pages, maintain security and keep the service working. |
| Account activity | Registration, login, profile and account-related information you submit. | See the current terms |
| Support requests | Your contact details, message and any information included in a Support or Contact Us request. | Support and Contact Us |
| Payments and withdrawals | Transaction details and information needed to process or review a payment request. | Handled for payment processing, fraud prevention, legal duties and account security. |
| Promotions and preferences | Offer choices, marketing preferences and messages you choose to receive. | Used to provide relevant communications where a lawful basis applies. |
Only provide information needed for your request. Never send passwords, full payment details or unnecessary identity documents through an informal message.
Purpose
Why information is used
- To provide Red Lion Casino services and requested account features.
- To answer Support and Contact Us enquiries.
- To protect accounts, payments and the website from misuse.
- To meet legal, regulatory and responsible-gaming obligations.
Marketing is sent only where permitted, and available unsubscribe controls can be used to change your preferences.
Cookies
Cookies and browser settings
Red Lion Casino may use essential cookies or similar technologies to keep pages secure, remember choices and support site functions. Optional cookies should be managed through the available consent controls or your browser settings.
Your browser can also retain history, cached files or other records. Those settings are controlled by you. Read the Cookie information for more detail about browser choices.
Storage
Storage and technical records
When you access Red Lion Casino online, technical details such as the requested address, connection information, device and browser data may be processed to deliver the service and protect it.
The official site does not publish a fixed retention period, server location or complete technical storage schedule. Information is kept only as long as needed for its purpose, legal duties, security or dispute handling.
Disclosure
Links, providers and disclosure
Red Lion Casino may use service providers for hosting, communications, security, payments or technical operations where required to run the service.
Following a link to another organisation takes you under that organisation’s own privacy notice. Check its terms before submitting information; the official site does not publish a complete provider list.
Security
Protecting personal information
Share sensitive details only through secure channels
Red Lion Casino does not ask you to send passwords or one-time codes in a message. Use the published Support or Contact Us channel and check the destination before sharing account or identity information.
- Never disclose your password or security code.
- Keep recovery links and account messages private.
- Check screenshots for personal or payment details before sharing them.
- Keep your device, browser and security software current.
Retention
How long information is kept
| Information type | Retention approach |
|---|---|
| Account and support records | Support and Contact Us |
| Payment and transaction records | Retained where required for payment processing, fraud prevention, legal obligations or accounting controls. |
| Marketing preferences | Stored until you change your preference or the information is no longer needed for the stated purpose. |
| Technical and security logs | Retention depends on the relevant hosting, security and operational systems. |
The official site does not publish one universal retention period for every category of information.
Your choices
Red Lion privacy rights and your choices
Under UK GDPR and the Data Protection Act 2018, you may ask for access, correction, deletion, restriction, objection or portability where the law allows. You can also change marketing preferences and withdraw consent where processing relies on consent.
Requests should be made through the published Support or Contact Us channel. Avoid sending passwords, full payment details or unnecessary identity documents. ICO privacy information The Information Commissioner’s Office explains UK data protection rights and how to raise a concern. Contact the ICO if your issue is not resolved by the relevant organisation.
More information
Related privacy topics
Red Lion casino privacy policy: how data is handled
Red Lion Casino privacy policy in brief
The Red Lion Casino privacy policy explains how personal information may be collected and used when you visit the website, open or use an account, contact Support or interact with casino services in the United Kingdom. Processing should follow UK GDPR and the Data Protection Act 2018.
Red Lion Casino is also presented online as TheRedLionCasino. The official brand information does not publish the legal operator, registered address or gambling licence. Check the current privacy notice and contact details before sending sensitive information; amounts shown in the cashier are separate from privacy arrangements.
Red Lion privacy: information that may be collected
Red Lion Casino may receive information you provide, including contact details, account information, messages and details needed for Support or Contact Us enquiries. Information supplied during registration, login, verification, payments or withdrawals may also be handled where those services apply.
Red Lion Casino privacy records may include technical details created when you browse, such as device and browser information, connection data, pages visited, timestamps and security events. The categories depend on the features you use and what you choose to submit.
Red Lion data protection and lawful processing
Red Lion Casino may use personal data to provide services, answer enquiries, maintain security, prevent misuse, process transactions, support responsible gaming and meet legal obligations. Marketing communications should be sent only where a lawful basis applies, with a way to opt out where required.
Red Lion data protection requires a lawful basis for each processing activity. Depending on the circumstances, this may be consent, contract performance, legal obligation or a legitimate interest that does not override your rights.
Cookies, storage and sharing
Red Lion Casino may use essential cookies to operate pages, remember settings and protect forms. Optional analytics or advertising cookies, where used, should be managed through the consent controls provided; browser settings can also restrict them.
Red Lion Casino keeps information only as long as necessary for its purpose, legal requirements, dispute handling and security. The official brand information does not publish a fixed retention period, server location or complete security schedule. Service providers may receive relevant data where needed, subject to appropriate safeguards.
Your Red Lion privacy choices in the United Kingdom
Red Lion Casino privacy rights under UK law may include access, correction, deletion in certain situations, restriction, objection and data portability where applicable. Consent-based processing can normally be stopped without changing earlier lawful processing.
Send Red Lion Casino privacy requests through the published Support or Contact Us channel. Include enough information to identify the request, but do not send passwords, full payment details or unnecessary identity documents.
- Red Lion Casino: check and correct the information you provide.
- Red Lion Casino: change marketing choices using the available unsubscribe control.
- Red Lion Casino: manage optional cookies through consent or browser settings.
- Red Lion Casino: ask how your information is used, stored or shared.
- Red Lion Casino: contact the Information Commissioner’s Office (ICO) if your concern remains unresolved.
